Human-first consulting that strengthens the leadership, systems, and organizational capability needed to adapt, grow, and thrive.

Where People Thrive and Business Performs

CONSULTING

Most organizations don't have a people problem. They have an alignment problem.

Leadership isn't aligned. Communication breaks down. Learning doesn't scale. Processes become workarounds. Technology gets implemented, but never fully adopted. Culture becomes something people talk about instead of something people experience.

The result? High turnover. Slow adoption. Burnout. Siloed teams. Missed opportunities.

I help organizations identify the hidden friction between people, processes, systems, leadership, and culture so they can build organizations that are resilient, adaptable, and built to thrive.

20+ years helping leaders, entrepreneurs, and organizations navigate growth, change, and transformation.

✔ Fortune 500 & Government Consulting Experience
✔ Leadership, Culture & Organizational Change Expert
✔ Facilitated Thousands of Hours of Training & Workshops
✔ Built Learning & Development Programs from Startup to Enterprise Scale
✔ Trusted Advisor During Mergers, Acquisitions & Major Transformations

It’s More Than Just Consulting

It’s Transformation

Most organizational problems aren't actually isolated problems.
Turnover isn't just a retention issue.
Poor adoption isn't just a training issue.
Burnout isn't just a leadership issue.
Communication isn't just a messaging issue.
They're symptoms of something deeper.

I help organizations identify the hidden friction between people, leadership, learning, communication, processes, and systems, then build the capability to solve today's challenges and confidently navigate tomorrow's.

For more than 20 years, I've partnered with Fortune 500 companies, government agencies, entrepreneurs, and high-performing teams to navigate complex change, strengthen leadership, align culture, and create sustainable growth.

My ability to connect the dots between people, systems, strategy, and culture allows me to identify challenges before they become expensive and opportunities before they are missed.

When others see disconnected problems, I see patterns.
When others see resistance, I see unmet needs.
When others see complexity, I see a path forward.

That's where transformation begins.

140,000+ users impacted
through enterprise transformation

Reduced onboarding
time by 60%
(From 13 weeks to 5 weeks)

Built and led learning org for 1,200+ employees
across 4 locations

Organizations don't become resilient by accident. They become resilient by intentionally strengthening the leadership, culture, systems, and capabilities that allow people and business to thrive together. Every engagement follows the same proven approach.

Build the Foundation. Strengthen the Organization. Create Lasting Change.

How We Work

discover

Culture & Retention Audit
Uncover hidden friction and identify the highest-impact opportunities.

Everything begins with understanding what's really happening beneath the surface.

Over two weeks, I'll assess your organization's leadership, culture, communication, learning, and change readiness to uncover hidden friction, identify opportunities, and prioritize the changes that will create the greatest impact.

You'll receive:
✔ Executive interviews
✔ Leadership & culture assessment
✔ Organizational strengths & blind spots
✔ Priority matrix
✔ Executive debrief
✔ 90-day strategic roadmap

This isn't another employee survey. It's a strategic diagnostic designed to help leadership make informed decisions with confidence.

Strengthen

Human-First Foundations
Strengthen leadership, learning, communication, culture, and organizational systems.

Once we know where the greatest opportunities exist, we build the frameworks that create lasting organizational capability.

Depending on your organization's needs, this may include:
✔ Leadership development
✔ Culture transformation
✔ Communication strategies
✔ Learning ecosystems
✔ Change adoption
✔ Talent & retention strategies
✔ Documentation & knowledge management
✔ Process alignment

Rather than solving isolated problems, we strengthen the foundation that supports every future initiative.

elevate

Strategic Partnership
An executive-level partnership focused on building long-term organizational capability.

I become an extension of your leadership team, providing executive guidance, challenging assumptions, identifying opportunities, and helping your organization navigate complexity with confidence.

Together we'll continue strengthening your organization's ability to:
✔ Lead through change
✔ Develop confident leaders
✔ Build scalable learning systems
✔ Strengthen culture
✔ Improve communication
✔ Retain exceptional talent
✔ Align people, processes, and strategy
✔ Build long-term organizational capability

The goal isn't to make your organization dependent on me. It's to build an organization capable of thriving long after I'm gone.

Why This Approach Works

Most consultants solve individual problems.
I strengthen the organizational ecosystem.

After more than 20 years leading global transformations, building learning organizations, developing leaders, improving talent strategies, and guiding enterprise change, I've learned one thing:

Organizations struggle because people, leadership, systems, communication, learning, and culture aren't working together.

When those elements become aligned, organizations become more adaptable, resilient, and prepared for whatever comes next.

That's where sustainable transformation begins.

Strengthening the Foundations That Help Organizations Thrive

I partner with organizations that are:

✔ Growing rapidly
✔ Navigating transformation
✔ Implementing new technology
✔ Strengthening leadership
✔ Building a more intentional culture
✔ Looking to improve retention
✔ Committed to becoming more adaptable and human-first

Whether it's leading enterprise transformations, strengthening leadership capability, redesigning learning ecosystems, building workforce strategies, improving communication, or creating scalable organizational systems, my focus is always the same:

Build the capability today that allows the organization to thrive tomorrow.

Organizations typically bring me in when growth exposes gaps, change creates uncertainty, or leadership knows the organization is capable of more.

Transforming Learning, Knowledge Management, and Customer Experience
Led cross-functional Knowledge Management, Training, and eLearning teams responsible for strengthening organizational learning across the enterprise.

Redesigned new hire onboarding, reducing training time from 13 weeks to 5 weeks while maintaining quality standards, accelerating productivity, and reducing onboarding costs.

Introduced customer-focused learning initiatives that improved member satisfaction, increased employee quality scores, and reduced customer complaints.

Led the transition of enterprise knowledge systems to Salesforce while mentoring trainers and instructional designers, creating sustainable learning capability that extended well beyond individual projects.

Cambia Health Solutions | Health Insurance

Amgen | BioTech

Strengthening Organizational Capability Across Global Transformation
Directed learning, communication, and organizational change efforts supporting multiple global enterprise initiatives, including Veeva Vault, ServiceNow, HR Service Delivery, and Business Resilience.

Partnered in transforming enterprise talent strategy by helping shift the organization from degree-based hiring to skills-based workforce development.

Architected and launched Amgen's inaugural Technology and Manufacturing Apprenticeship Programs, creating scalable workforce pipelines designed to support long-term organizational growth.

Developing Technical Experts into Influential Leaders
Designed and facilitated an intensive leadership and coaching program that equipped engineering professionals with the skills to lead projects, communicate effectively with stakeholders, and confidently deliver training across the organization.

Johnson & Johnson | Biosense Webster

Building Organizational Capability During Rapid Growth
Joined during a period of explosive growth (57,000% in first 3 years) to build foundational learning and leadership systems that could scale with the organization.

Built and launched the organization's first enterprise Learning Management System, centralized training operations, developed standardized onboarding, and created learning programs that improved production efficiency while reducing errors.

Co-created a year-long leadership development program based on Extreme Ownership, strengthening leadership capability and accountability across the organization.

Designed the Q-Force employee engagement and recognition program, aligning performance, development, and incentives to strengthen employee engagement, retention, and culture.

Quest Nutrition, LLC | Food Manufacturing

Preparing One of Higher Education's Largest ERP Transformations
Led the organizational change, communication, and learning strategy supporting the university's largest Workday ERP implementation. Partnered with executive stakeholders to build change readiness, minimize disruption, and prepare leaders and employees for long-term success.

University of Washington | Higher Education

United States Department of Agriculture (USDA) | Gov

Helping Relaunch a Mission-Critical Enterprise Transformation
Selected to lead organizational change, executive communications, knowledge management, and learning strategy for a nationwide ServiceNow implementation impacting more than 140,000 humans.

Brought in following a previously unsuccessful rollout, partnering closely with executive leadership to rebuild confidence, strengthen adoption, reduce resistance, and support a successful enterprise implementation.

Helping Organizations Build the Capability to Grow, Adapt, and Thrive

Transformation Highlights

Partners

Kim Bilyeu
Johnson & Johnson, Quest Nutrition and Cambia Health Solutions

Michelle Medved
Amgen

It has been my privilege to work alongside Terica in several different roles for more than twelve years. Most recently, I hired Terica as a consultant to work with my team Johnson & Johnson, because I knew beyond a shadow of doubt, she had the skills and abilities my team needed.

As a consultant Terica is the type of person we all dream of, she is fabulous at taking the big picture idea you have and making it actionable. She thrives in an environment where she can coordinate with the key stakeholder to make the project come to life.

Terica has a significant experience in managing the needs and expectations of key stakeholders at all levels of an organization. She sets up regular check-in meeting times and seeks feedback on her work and makes adjustments as necessary. Not only can she function in this capacity on her own, she is even better when working with or leading a project team.

Terica is able to keep track of all the pieces of even the most complicated projects because she is adept at organization and time management which allows her to get more done than most people are able to accomplish. She understands how to set realistic expectations for herself and whatever project she is working on and is able to adjust when priorities change during the course of a project.

All of this to say there are few people I trust fully as I trust Terica to work alongside me to make even my most ambitious plans and projects into a reality! 

I am hoping to work with Terica again.

Throughout our project, she exceeded all expectations. Terica is a learning professional super-star! She is an instructional design expert, a strategic project manager, and master of eLearning development in Storyline.

Her leadership skills helped the team focus on the end results and respond quickly to many curveballs. Everyone on the team was impressed with Terica's excellent communication skills and laser focused approached to meeting our goals.

Her output on this project was astounding and we developed a deep admiration for her discipline, strategic focus, and commitment to meeting tight deadlines.

Terica is more than an asset for any project - she is a life-saver! Her super fast learning curve and positive approach to embracing new technologies helped us avoid many pitfalls.

On a fast paced global learning rollout, she was the perfect fit. Any organization that works with Terica will have an immediate advantage. 

BILL POWERS
AMGEN

I've had the absolute pleasure of bringing Terica onto my team to support multiple global projects. She is a natural servant leader with a clear presence of mind when working with teammates, leadership and all levels of stakeholders.

As a training consultant, she is a consummate professional and expert who can resolve complex technical issues, raises the bar in quality for the entire project and readily coaches other team members to successful execution.

As an Organizational Change Manager, Terica is adept at identifying and addressing resistance to change in a positive and constructive manner, keeping leadership engaged, equipped and accountable and ensuring all components of change are being handled effectively. She is confident and calm during periods of organizational stress and is a voice of clarity and insight to those around her.

As a person, Terica is positive, sharp, very reliable, a quick learner and a joy to work with. She brings energy, vision, and quality to any team. She needs only general goals and can devise the path forward, bringing together the right people and best plans to deliver well. I highly recommend Terica for any OCM, training consultation or position where her skills are applicable. 

let's connect

rise up.
Together.