Human-first consulting that strengthens the leadership, systems, and organizational capability needed to adapt, grow, and thrive.

Where People Thrive and Business Performs

CONSULTING

Most organizations don't have a people problem. They have an alignment problem.

Leadership isn't aligned. Communication breaks down. Learning doesn't scale. Processes become workarounds. Technology gets implemented, but never fully adopted. Culture becomes something people talk about instead of something people experience.

The result? High turnover. Slow adoption. Burnout. Siloed teams. Missed opportunities.

I help organizations identify the hidden friction between people, processes, systems, leadership, and culture so they can build organizations that are resilient, adaptable, and built to thrive.

20+ years helping leaders, entrepreneurs, and organizations navigate growth, change, and transformation.

✔ Fortune 500 & Government Consulting Experience
✔ Leadership, Culture & Organizational Change Expert
✔ Facilitated Thousands of Hours of Training & Workshops
✔ Built Learning & Development Programs from Startup to Enterprise Scale
✔ Trusted Advisor During Mergers, Acquisitions & Major Transformations

It’s More Than Just Consulting

It’s Transformation

Most organizational problems aren't actually isolated problems.
Turnover isn't just a retention issue.
Poor adoption isn't just a training issue.
Burnout isn't just a leadership issue.
Communication isn't just a messaging issue.
They're symptoms of something deeper.

I help organizations identify the hidden friction between people, leadership, learning, communication, processes, and systems, then build the capability to solve today's challenges and confidently navigate tomorrow's.

For more than 20 years, I've partnered with Fortune 500 companies, government agencies, entrepreneurs, and high-performing teams to navigate complex change, strengthen leadership, align culture, and create sustainable growth.

My ability to connect the dots between people, systems, strategy, and culture allows me to identify challenges before they become expensive and opportunities before they are missed.

When others see disconnected problems, I see patterns.
When others see resistance, I see unmet needs.
When others see complexity, I see a path forward.

That's where transformation begins.

DIFFICULTY CALLS US TO RISE UP.
IN THAT RISING, WE LEARN
WHAT WE ARE CAPABLE OF.

together

Organizations don't become resilient by accident. They become resilient by intentionally strengthening the leadership, culture, systems, and capabilities that allow people and business to thrive together. Every engagement follows the same proven approach.

Build the Foundation. Strengthen the Organization. Create Lasting Change.

How We Work

discover

Culture & Retention Audit
Uncover hidden friction and identify the highest-impact opportunities.

Everything begins with understanding what's really happening beneath the surface.

Over two weeks, I'll assess your organization's leadership, culture, communication, learning, and change readiness to uncover hidden friction, identify opportunities, and prioritize the changes that will create the greatest impact.

You'll receive:
✔ Executive interviews
✔ Leadership & culture assessment
✔ Organizational strengths & blind spots
✔ Priority matrix
✔ Executive debrief
✔ 90-day strategic roadmap

This isn't another employee survey. It's a strategic diagnostic designed to help leadership make informed decisions with confidence.

Strengthen

Human-First Foundations
Strengthen leadership, learning, communication, culture, and organizational systems.

Once we know where the greatest opportunities exist, we build the frameworks that create lasting organizational capability.

Depending on your organization's needs, this may include:
✔ Leadership development
✔ Culture transformation
✔ Communication strategies
✔ Learning ecosystems
✔ Change adoption
✔ Talent & retention strategies
✔ Documentation & knowledge management
✔ Process alignment

Rather than solving isolated problems, we strengthen the foundation that supports every future initiative.

elevate

Strategic Partnership
An executive-level partnership focused on building long-term organizational capability.

I become an extension of your leadership team, providing executive guidance, challenging assumptions, identifying opportunities, and helping your organization navigate complexity with confidence.

Together we'll continue strengthening your organization's ability to:
✔ Lead through change
✔ Develop confident leaders
✔ Build scalable learning systems
✔ Strengthen culture
✔ Improve communication
✔ Retain exceptional talent
✔ Align people, processes, and strategy
✔ Build long-term organizational capability

The goal isn't to make your organization dependent on me. It's to build an organization capable of thriving long after I'm gone.

Why This Approach Works

Most consultants solve individual problems.
I strengthen the organizational ecosystem.

After more than 20 years leading global transformations, building learning organizations, developing leaders, improving talent strategies, and guiding enterprise change, I've learned one thing:

Organizations struggle because people, leadership, systems, communication, learning, and culture aren't working together.

When those elements become aligned, organizations become more adaptable, resilient, and prepared for whatever comes next.

That's where sustainable transformation begins.

Strengthening the Foundations That Help Organizations Thrive

I partner with organizations that are:

✔ Growing rapidly
✔ Navigating transformation
✔ Implementing new technology
✔ Strengthening leadership
✔ Building a more intentional culture
✔ Looking to improve retention
✔ Committed to becoming more adaptable and human-first

Accomplishments

Change Management | University of Washington | Higher Education
Partnered with key stakeholders and subject matter experts to design change management, communication and training strategy, including deliverables and timeline, for remediated systems as part of the largest ERP implementation in the history of Workday.

Change Management | Johnson & Johnson | Biosense Webster
Designed and delivered an extensive training and coaching program to prepare a team of nine engineers to manage projects, communicate effectively with stakeholders and design, develop and deliver compelling training.

Quest Nutrition, LLC | Food Manufacturing
Leadership Training

Co-authored a 12 month intensive leadership training program, based on the book Extreme Ownership, as part of a long-term sustainability initiative to strengthen the leadership skills of new and existing leaders.
Q-Force
Designed and developed a comprehensive employee engagement and compensation program to increase overall employee satisfaction through personal growth and incentive initiatives.

ServiceNow Implementation | USDA | Government
Led the change management, communications, knowledge, and training strategy for a ServiceNow implementation impacting 140,000+ users.

Veeva Vault & ServiceNow Implementations | Amgen | BioTech
Partnered with key stakeholders and subject matter experts to strategize, design, and develop training solutions (i.e.; communications, eLearning courses, infographics, job aids, WalkMe steps, etc.) as part of ​three extensive system implementations, and global change management initiatives.

Member Mania | Cambia Health Solutions | Health Insurance
Managed the implementation of a customer focused initiative in new hire training that resulted in an increase of member satisfaction and employee quality scores and decreased customer complaints.

Partners

Kim Bilyeu
Johnson & Johnson, Quest Nutrition and Cambia Health Solutions

Michelle Medved
Amgen

It has been my privilege to work alongside Terica in several different roles for more than twelve years. Most recently, I hired Terica as a consultant to work with my team Johnson & Johnson, because I knew beyond a shadow of doubt, she had the skills and abilities my team needed.

As a consultant Terica is the type of person we all dream of, she is fabulous at taking the big picture idea you have and making it actionable. She thrives in an environment where she can coordinate with the key stakeholder to make the project come to life.

Terica has a significant experience in managing the needs and expectations of key stakeholders at all levels of an organization. She sets up regular check-in meeting times and seeks feedback on her work and makes adjustments as necessary. Not only can she function in this capacity on her own, she is even better when working with or leading a project team.

Terica is able to keep track of all the pieces of even the most complicated projects because she is adept at organization and time management which allows her to get more done than most people are able to accomplish. She understands how to set realistic expectations for herself and whatever project she is working on and is able to adjust when priorities change during the course of a project.

All of this to say there are few people I trust fully as I trust Terica to work alongside me to make even my most ambitious plans and projects into a reality! 

I am hoping to work with Terica again.

Throughout our project, she exceeded all expectations. Terica is a learning professional super-star! She is an instructional design expert, a strategic project manager, and master of eLearning development in Storyline.

Her leadership skills helped the team focus on the end results and respond quickly to many curveballs. Everyone on the team was impressed with Terica's excellent communication skills and laser focused approached to meeting our goals.

Her output on this project was astounding and we developed a deep admiration for her discipline, strategic focus, and commitment to meeting tight deadlines.

Terica is more than an asset for any project - she is a life-saver! Her super fast learning curve and positive approach to embracing new technologies helped us avoid many pitfalls.

On a fast paced global learning rollout, she was the perfect fit. Any organization that works with Terica will have an immediate advantage. 

BILL POWERS
AMGEN

I've had the absolute pleasure of bringing Terica onto my team to support multiple global projects. She is a natural servant leader with a clear presence of mind when working with teammates, leadership and all levels of stakeholders.

As a training consultant, she is a consummate professional and expert who can resolve complex technical issues, raises the bar in quality for the entire project and readily coaches other team members to successful execution.

As an Organizational Change Manager, Terica is adept at identifying and addressing resistance to change in a positive and constructive manner, keeping leadership engaged, equipped and accountable and ensuring all components of change are being handled effectively. She is confident and calm during periods of organizational stress and is a voice of clarity and insight to those around her.

As a person, Terica is positive, sharp, very reliable, a quick learner and a joy to work with. She brings energy, vision, and quality to any team. She needs only general goals and can devise the path forward, bringing together the right people and best plans to deliver well. I highly recommend Terica for any OCM, training consultation or position where her skills are applicable. 

let's connect

rise up.
Together.